Help With Applications

This page collects information on the location you are completing the Redetermination/Simplified Report/LaCAP Re-enrollment.

 

Some items have an asterisk (*) next to them, indicating they are mandatory. You must fill in these items before you can continue to the next page.

 

Application Location

 

If the location where you are completing the online Redetermination/Simplified Report/LaCAP Re-enrollment is not listed in the drop-down menu, select Other. A text box appears to type a new specific location.

 

Using CAFÉ Customer Portal

 

Click in the circle next to the option that best describes your situation for completing the online Redetermination/Simplified Report//LaCAP Re-enrollment.

 

Selecting the Community Partner or DCFS employee assisting a customer in completing the online Redetermination/Simplified Report/LaCAP Re-enrollment will cause the text boxes to enter additional information to appear.

 

If you are completing the online Redetermination/Simplified Report/LaCAP Re-enrollment from a community partner site, enter the Community Partner Site ID in the text box. A representative at the Community Partner site can provide the Community Partner Site ID.

 

If you are a DCFS employee and assisting a customer in completing an online Redetermination/Simplified Report/LaCAP Re-enrollment, choose option 4 and enter your first and last name in the DCFS Employee text boxes.

 

DCFS Employee

 

If “I am a DCFS employee assisting a customer” is selected, you must enter First and Last Name of the employee in this section. The Middle Name is optional.

 

Community Partners

 

If “I am a community partner assisting a client” is selected, you must enter the Partner ID of the community partner who is assisting.

 

Click the Print button to print this page for your reference.

 

Click the Next button to save and continue with the online Redetermination/Simplified Report/LaCAP Re-enrollment.

 

Click the Save & Exit button to exit the online Redetermination/Simplified Report/LaCAP Re-enrollment and save your progress on your Redetermination/Simplified Report/LaCAP Re-enrollment.

The Redetermination/Simplified Report/LaCAP Re-enrollment is saved as Incomplete.

 

For LaCAP Re-Enrollment

 

Authorized Representative

 

Select Yes or No to if you have an Authorized Representative.